Effective date: 02/08/2023
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Introduction
Welcome to rkshastra ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and purchase products from us. By accessing our website and using our services, you consent to the practices described in this policy.
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Information We Collect
2.1. Personal Information: When you create an account or place an order, we may collect certain personal information, including your name, email address, shipping address, billing address, phone number, and payment details.
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2.2. Browsing Information: We may collect information about your visit to our website, including your IP address, browser type, referring/exit pages, and timestamps. This information is used to analyze trends, administer our website, and gather demographic information.
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2.3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze user behavior, and personalize content. You can manage your cookie preferences through your browser settings.
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Delivery Timeline
At rkshastra, we are committed to providing a seamless shopping experience for our customers, which includes delivering your orders in a timely manner. After receiving the order rkshastra Deliver the product in 4-5 Business days.
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How We Use Your Information
3.1. Order Processing: We use your personal information to process and fulfill your orders, including shipping and payment processing.
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3.2. Customer Support: We may use your contact information to respond to your inquiries, provide customer support, and address any issues with your order.
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3.3. Marketing and Promotions: With your consent, we may use your email address to send you promotional materials and updates about our products, offers, and events. You can opt-out of marketing communications at any time.
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3.4. Website Improvement: We may use the information collected to analyze website performance, improve our products and services, and optimize user experience.
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Information Sharing and Disclosure
4.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in processing payments, delivering orders, and managing our website.
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4.2. Legal Requirements: We may disclose your personal information when required by law or in response to valid legal requests.
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4.3. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity.
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Data Security
5.1. We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
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5.2. While we strive to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute data security.
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Your Choices and Rights
6.1. Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
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6.2. Opt-out: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the email or contacting us.
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6.3. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
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Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the information from our systems.
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Changes to Privacy Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we handle your information.
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If you have any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us at info@rkshastra.com.